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If you need your laptop repairing the easiest thing to do is give us a call on 0116 3196464. If you prefer you can email us at sales@leicester-laptop-repair.co.uk or fill in our online form by clicking here.

What to do if you need a laptop repair?

Most repairs come with a full 12 month warranty. If you do expierence the same problem again an engineer will come out and collect the laptop free of charge. There are no call out charges or any other hidden cost. This is a very rare thing and most of our repairs do not need re-doing within the warranty period.

 

Customers who are outside the LE post codes will have to send the laptop back to us but we will pay for the return postage.

 

We also offer free after sales support by both phone and remote support if needed.

After Sales Support & Warranty

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How and when do I pay?

If you live in a LE post code we will arrange a time and date to suit you. An engineer will come out and either collect or repair your laptop on-site. This depends on the type of repair needed.

 

If you live outside of Leicestershire we will give you a reference number and you will then have to send us your laptop. Please be aware that it is up to you to insure the postage as we can't be responsible for damaged or missing parcels coming to us.

What happens next?

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This depends on the repair needed. Screen, Inverter, Keyboard and other replacements can be done on-site. DC power sockets, Graphics Problems, Virus Removals and some other repairs will take longer. Normally within 48 hours but most will be done by the next day.

 

We will let you know how long the repair will take when you first book it in.

 

Repairs that are sent to us will take an extra day to get sent back to you via Parcel Force. Return postage is free and we use a 24 hour service. Some body will have to be in to sign for the parcel.

How long does it take?

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You don't have to pay anything untill the work is completed. Once completed you pay the engineer before he leaves or when he brings the laptop back to you. You will be able to see the laptop working before you pay anything. There are no hidden charges and you won't pay more than what you have been quoted.

 

You can pay by cheque, cash, credit card, debit card or Pay Pal.

how-to-replace-a-laptop-screen free collection

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Need to speak to us?

Call: 0116 319 6464

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